Privacy Policy

Introduction

Melody Letterpress ("we," "us," "our") is committed to protecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website, make a purchase, or engage with our services. This policy complies with privacy regulations in Australia (AU), the United States (US), the United Kingdom (UK), and the European Union (EU).

Information We Collect

We collect information from you when you visit our site, place an order, subscribe to our newsletter, or fill out a form. The types of information we may collect include:

  • Personal Information: Name, email address, phone number, postal address, payment information.
  • Non-Personal Information: Browser type, IP address, pages visited, time spent on our site, and other technical data.

How We Use Your Information

We use the information we collect to:

  • Process and manage your orders and payments.
  • Deliver products and services to you.
  • Communicate with you regarding your orders, inquiries, and customer service.
  • Send you promotional materials and newsletters (if you have opted in).
  • Improve our website and customer service.

Legal Basis for Processing

For users in the EU, our legal basis for collecting and using your personal information includes:

  • Contractual Necessity: To fulfill our contractual obligations to you.
  • Consent: When you have given us consent to process your personal information for specific purposes.
  • Legitimate Interests: To pursue our legitimate business interests, such as improving our services and marketing our products.
  • Compliance with Legal Obligations: To comply with legal requirements.

Sharing Your Information

We do not sell, trade, or otherwise transfer your personal information to outside parties except as described below:

  • Service Providers: We may share your information with third-party service providers who assist us in operating our website, conducting our business, or servicing you, as long as those parties agree to keep this information confidential.
  • Legal Compliance: We may disclose your information where we are legally required to do so in order to comply with applicable laws and regulations.
  • Business Transfers: In the event of a merger, acquisition, or sale of all or a portion of our assets, your information may be transferred as part of that transaction.

Data Security

We implement a variety of security measures to maintain the safety of your personal information. Your information is contained behind secured networks and is only accessible by a limited number of persons who have special access rights to such systems and are required to keep the information confidential. All transactions are processed through a gateway provider and are not stored or processed on our servers.

Your Rights

Depending on your jurisdiction, you may have the following rights regarding your personal information:

  • Access: You have the right to request access to the personal information we hold about you.
  • Correction: You have the right to request that we correct any inaccuracies in your personal information.
  • Deletion: You have the right to request that we delete your personal information.
  • Objection: You have the right to object to the processing of your personal information.
  • Restriction: You have the right to request that we restrict the processing of your personal information.
  • Portability: You have the right to request a copy of your personal information in a structured, machine-readable format.
  • Withdrawal of Consent: If we rely on your consent to process your personal information, you have the right to withdraw your consent at any time.

Cookies

We use cookies to enhance your experience on our website. Cookies are small files that a site or its service provider transfers to your computer's hard drive through your web browser (if you allow) that enables the site's or service provider's systems to recognize your browser and capture and remember certain information.

You can choose to have your computer warn you each time a cookie is being sent, or you can choose to turn off all cookies. You do this through your browser settings. If you turn cookies off, some features that make your site experience more efficient may not function properly.

Third-Party Links

Occasionally, at our discretion, we may include or offer third-party products or services on our website. These third-party sites have separate and independent privacy policies. We therefore have no responsibility or liability for the content and activities of these linked sites. Nonetheless, we seek to protect the integrity of our site and welcome any feedback about these sites.

Changes to Our Privacy Policy

We may update this Privacy Policy from time to time in order to reflect, for example, changes to our practices or for other operational, legal, or regulatory reasons. We will notify you of any changes by posting the new Privacy Policy on our website. You are advised to review this Privacy Policy periodically for any changes.

Contact Us

If you have any questions about this Privacy Policy, please contact us.

By using our site, you consent to our website's privacy policy.